FAQ

HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Please click here to visit our Shipping Guidelines for more information!

HOW DO YOUR CLOTHES FIT? CAN I SEE A SIZE CHART?
Please see each individual product for size help and care. Have questions still? Email us at theelevatefoundation@gmail.com

DO YOU SHIP INTERNATIONAL?
Yes! We ship everywhere in the world. Please allow for a longer shipping period for all orders outside of the United States. Please be aware that Elevate by Will Claye has no control over how countries choose to levy customs fees, duties or other taxes on incoming goods. We cannot predict what the customs fees will be as we ship to over 20 countries worldwide and each country has its own set of individual policies. If you are not familiar with your country's importing policies and taxation practices, please check before ordering.

WHAT IS YOUR RETURN POLICY?
All sales are final. Please ask your parent/guardian before purchasing if you are under the age of 18. Please send us an email if you have any questions. We would love to help you out and assist you!

Products that are damaged or incorrect will be given a refund or credit to be used on the website (customer choice).

HOW SHOULD I WASH MY PRODUCTS?
Please see each individual product for wash instructions and care. In general, we recommend washing ALL garments with cold water and hang drying them in a cool environment. This will guarantee both the quality and the softness to last as long as possible.

CAN WE FEATURE YOU IN OUR BLOG OR MAGAZINE?
Of course! Please email us at  theelevatefoundation@gmail.com

HAVE ANY MORE QUESTIONS?
Send us an email at  theelevatefoundation@gmail.com